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What Founders Need to Know About Diversity, Equity and Inclusion

500 Global hosted Mariah Lichtenstern, founding partner at DiverseCity Ventures, for a fireside chat to explore why DEI matters for early stage startups and how founders can implement DEI.

Founder Education

2021.08.20

Cass

Cass

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Mariah Lichtenstern, Founding Partner at DiverseCity Ventures

It can be startling to behold the economic impact of disparities around diversity, equity and inclusion, or DEI. Research shows the U.S. has lost $16 trillion in GDP in the last two decades due to the racial wealth gap, while eradicating that gap could add 4% to 6% to our GDP by 2028. That’s a big reason why DEI is becoming a key policy issue and a rising priority for businesses. 

The issue extends to startup ecosystems too, and Silicon Valley is no exception. Consider the stats: roughly 14% of the U.S. population is Black and nearly 18% is Latinx, but less than 3% of venture-backed startup founders come from these groups. That has long been chalked up to a pipeline problem, but data shows this is a myth and that diverse teams have higher returns on positive exits. Meanwhile, only 2.3% of VC funding went to women-led startups last year. 

Bridging these gaps and embracing Diversity, Equity and Inclusion is not only the right thing to do—it’s also good for business. Founders should take note, because it’s important to embrace DEI at the early stage. “That’s when you’re building your culture,” says Mariah Lichtenstern, founding partner at DiverseCity Ventures and a fellow at the Aspen Tech Policy Hub. “It’s so much easier to build that culture from the ground up than to retrofit.”

500 Startups recently hosted Mariah for a fireside chat to explore why DEI matters for early stage startups and how founders can implement DEI. An experienced entrepreneur and investor, Mariah has a wealth of knowledge on building DEI into company culture (she’s also a great to follow on LinkedIn, where she shares good DEI articles and resources).

We’re at a tipping point around DEI in startup ecosystems, but back when Mariah was first getting into the tech industry she found that bringing up diversity could be a trigger. Plenty of people thought it meant excluding them or taking away their slice of the pie. “It’s really about creating a bigger pie,” she says. “Diversity does include you, whatever your background, walk of life, gender is, it includes you.”

Today, DEI can still be uncomfortable for those living in the Silicon Valley bubble. “I’m gonna go ahead and be a bit provocative,” says Mariah. “It’s a type of ghetto.” The word ghetto in the U.S. is usually used to refer to a slum area, but the actual definition means an isolated group. As an insular pocket of entrepreneurs and investors, Silicon Valley fits the bill. “Sometimes we don’t recognize the ghettos we’re in, the ghettos of the mind,” says Mariah. 

A big part of the issue is that underrepresented founders face significant barriers to capital formation. For starters, only 6% of VCs and less than 5% of angel investors are Black or Latinx. That’s problematic because VCs tend to invest in founders that come from backgrounds similar to their own. Mariah also points to SEC regulations that effectively segregate investors based on income and net worth, which result in most Americans being unable to qualify as accredited investors and invest freely. 

Only between 10% to 15% of American households qualify as accredited investors, and of that only 1.3% are Black and 2.8% are Latinx%. Because of the racial wealth gap, the regulatory barrier makes it incredibly difficult for underrepresented founders to raise enough money from friends and family to achieve the milestones required for VC funding. In that, Mariah sees parallels to historical real estate redlining policies. “I like to call this startup redlining,” says Mariah. “It often flies under the radar, but it very much is economic engineering.”

Against that backdrop, Mariah says it’s important to realize that founders can make a big difference here. A diverse startup team can improve representation in cap tables and participation, while also allowing startups to capitalize on diverse perspectives that help build more dynamic businesses. As more diverse operators join founding teams and early stage companies, the more they’re able to participate in lucrative liquidity events and reinvest in their communities and increase the pool of diverse startup investors.

It’s also important to understand that embracing DEI is a top down process, as many early stage startups are not able to hire a head of DEI just yet. “As a fellow founder, we wear many hats,” says Mariah. “You are the DEI person.” 

That starts by simply understanding different elements of DEI and focusing on building bridges between those with privilege and those with valuable, but underutilized perspectives. For example, Mariah says it’s important to foster cultural optimization rather than default to the idea of cultural fit. That’s because we’re often taught to assimilate into majority culture, which pressures women or people of color to conform or not bring their perspectives to the table. Obviously, it’s also important to remember that diversity isn’t just about being in the room. “It’s really about being included and honored in the decision-making process,” says Mariah.

Fortunately, there are resources founders can utilize to begin their DEI journey, one of which Mariah helped develop herself. Through her work at the Aspen Tech Policy Hub, Mariah helped create the Startup DEI Pledge, which is designed to optimize startup culture for DEI and help close the tech funding gap. 

Modeled after the Mekong Club Business Pledge Against Modern Slavery, the pledge has four steps adaptable to any organization, starting with a complimentary online assessment that takes under 15 minutes. Step two is implementation, where companies plan, schedule and introduce DEI activities. Step three is tracking, with companies scheduling a quarterly internal review of efforts. Step four is measurement, with companies reassessing annually to gauge progress and benchmark. The pledge also includes a framework intended to help startups improve performance, ROI and cap table equity by providing practical guidelines, external accountability and support.

Companies that complete the Startup DEI Pledge receive a certificate and get access to resources provided by Emtrain, a cultural analytics platform that does DEI benchmarking. Resources include surveys and videos to help founders understand cultural contexts and benchmark against peers. 

Ultimately, founders that successfully embrace DEI will not only build better businesses, but they’re also paving way for employees to feel a sense of belonging. That should be a goal for all founders looking to build great teams and DEI is the foundation. “You are the visionary of your culture, you’re the architect of your culture,” says Mariah. “So it really starts with you.”

At 500 Startups, DEI is core to our firm’s mission. We are working with Diversity VC to assess our hiring and training practices, and how we source investments. We started making our diversity numbers public last year to show the diversity of our investments. 

Here’s a snapshot, as of June 30, 2021:

  • 4.6%1 of companies in our portfolio have at least one founder who identifies as Black, African American or African, compared to the VC industry’s 1%.2
  • 11%1 of our portfolio have at least one founder who identifies as Latinx, compared to the industry’s 1.8%.2
  • 24.7%1 of our portfolio have at least one female founder, compared to the industry’s 13%.2

We will continue to share our progress, as our DEI efforts are ongoing.

 

References:

1- This data is based on internal analysis of portfolio company data aggregated across all investment funds within the 500 Startups group (“PortCos”). The data is based on (i) a voluntary survey of PortCo founders/management teams which received responses from 72.5% of the founders polled and (ii) independent research conducted on the public records relating to PortCo founders/management teams by representatives of 500 Startups. The founder responses and the research data have not been verified and the accuracy or completeness thereof is not guaranteed. This data is as of December 31, 2020 and is provided for educational or informational purposes only, does not constitute any solicitation or marketing content, and should not be relied upon by any person (i) in making a decision whether to invest in, or engage in business with, 500 Startups and (ii) as legal, tax or investment advice. Further details on methodology and assumptions can be obtained from the 500 Startups Data Team.

2- Industry wide percentages as reported in [https://www.forbes.com/sites/committeeof200/2020/09/22/diversity-as-uperpower-the-well-known-data-against-homogeneous-teams-in-venture-capital/#2e0c2cba2019] OR [https://about.crunchbase.com/female-founder-report-2020/]. Note that such datasets may be as of a different date than the data presented for 500 Startups. Such external data has not been verified.

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