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Meta acquires PlayAI, the human-like AI voice tech startup trusted by teams at Amazon, IBM, Salesforce and more | Markup #1188
2025.07.20

500 Global Team

Photo credit: PlayAI
Playing Big
- 500-backed AI voice technology startup PlayAI has been acquired by Meta!
- PlayAI focuses on creating natural voices, with the core product being a voice cloning tool that can generate human-sounding voices, enabling businesses to operate 24/7 while enhancing customer interactions.
- The team has partnered with companies like Walgreens and Salesforce to create voice agents for businesses to answer questions, handle transactions, and schedule appointments.
- They also offer a platform for easy voice creation, and the voices can be deployed everywhere — to the web, to the phone, to apps, and beyond.
- 500 Global first met PlayAI co-founders Mahmoud Felfel (CEO) and Hammad Syed (COO) back in 2022, when they were just beginning to explore how real-time generative voice could reshape the way people interact with machines.
- We invested in them in early 2023, captivated by their bold vision, technical edge, and ability to move quickly in a rapidly evolving landscape.
- 500 Global’s Managing Partner Tony Wang shared about Why We Invested in PlayAI and more in this video podcast interview.
Read the full story on Bloomberg.
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