The Global VC

Neon Is Making it Easier to Pay Bills On Your Terms

Driven by younger generations, "Buy Now, Pay Later" is on the rise.

Article image
Clayton Bryan

Clayton Bryan

Partner at 500 Global

PUBLISHED

2023.10.18

SHARE

FacebookTwitterLinkedinMail

As ecommerce becomes more ubiquitous, consumers are choosing different methods of payment.  Increasingly, many are bypassing credit cards  and choosing Buy Now, Pay Later (BNPL), a flexible no-cost lending tool that allows customers to pay in multiple installments. 

Driven by younger generations, BNPL is on the rise, with users growing almost 50% between July 2020 and March 2021,  according to a recent survey of 2,000 Americans. Overall, 56% of respondents used a BNPL service in that span, mostly to make purchases that didn’t fit their budget, namely electronics. 

Snapping up TVs or PlayStations may be the most common use of BNPL services, but we see an opportunity to extend this trend to cover more essential spending needs, like paying the rent. A company adding a new layer to the BNPL space is Neon, a one-stop bill payment and management app founded in 2020. It consolidates essential monthly bills and provides up to 10 weeks of interest-free repayment.  

The Nuts & Bolts

Problem:

As of 2019, a full 23% of Americans report that basic necessities such as rent, utilities and food make up most of their credit card debt, according to a recent survey of approximately 2,200 U.S. adults. If that sample size is accurate, a significant swath of the more than 157 million working Americans are potentially using credit to pay essential bills. 

There’s clearly an appetite for change. Traditional credit use is decreasing in the U.S. overall, while BNPL uptake signals a willingness by consumers to adopt innovative new payment methods. Already, BNPL tools are working well in e-commerce, leading to a crop of fintech players on their way to becoming household names, like Affirm, Afterpay and Klarna. 

But it stands to reason that BNPL can work with other types of payments, including those with lower margins and higher frequencies—like rent or school tuition. Plus, we live in a world where household bills and the cost of education have increased dramatically compared to past eras. Against that backdrop, Neon is betting there’s more to BNPL than e-commerce. 

Solution

As a centralized hub for modern, multi-purpose consumer lending needs, Neon can serve a variety of customers, from low and middle income Americans up to wealthy individuals looking for alternatives to traditional credit cards. 

Neon consolidates different essential bills on one platform, including rent, electricity, phone, internet, gas, water, parking, HOA, and insurance, and has partnered with a bill negotiation company to help users lower their bills . No credit score is required to join, with users getting a monthly credit line of up to $1,000 at 0% APR with no subscription fee, and up to $2,000  in return for paying a monthly subscription. Neon then covers bills up front with no fees and no interest, with users paying their loan back in four equal installments. As long as they pay back installments on time, they incur no costs.

Getting to know Neon

Neon’s team are outside the box thinkers with a foundation in traditional lending. They bring the right mixture of unique experience and passion to build an innovative and compelling new financial product. 

Co-founder and CEO Megha Agarwal is an engineer by training with an MBA from Chicago Booth. She spent time at Avant, a Chicago-based Fintech company in the lending space. There she studied the subprime lending market, an experience that helped inspire Neon. She also has experience leading strategy, business development, and marketing for startups coming out of the University of Chicago’s Polsky Accelerator program. 

Avee Dey, co-founder and CTO, is also an engineer by training, but has significant experience in the retail credit space. He spent the last 6 years leading teams at Capital One and Discover across acquisition, risk, operations, fraud, and collection business units. He introduced the first cloud-based analytics platform at Discover and built a fully automated business intelligence solution to deliver customer portfolio insights. 

Crucially, Avee has experience building credit risk models for billion-dollar card and loan portfolios. This has allowed the Neon team to use more progressive philosophies around assessing default risk–taking into account factors, such as bill payment history, on time payments, etc.  

Neon is also working toward UN Sustainable Development Goal #5 to reduce gender inequality, Goal #9 to build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation, and Goal #10 to reduce inequality within and among countries. 

Why now?

At a time when BNPL is enjoying strong adoption, there’s an opportunity to extend this financial tool outside e-commerce. Rising BNPL players are taking their products mainstream and there’s still plenty of room for innovation. Neon’s platform is a logical evolution of the BNPL model, one that can provide millions of Americans with a new way to approach their personal finances.

The future of Neon

We’re excited to back Neon as they build a platform for innovative lending solutions that are long overdue. After successful beta testing in 2020, the Neon team is working to fine-tune its novel approach to BNPL, with a focus on building loyalty and trust among subscribers. 

You can learn more about Neon at: https://www.neonforlife.com/

If you would like to learn more about companies, sectors, and trends that we are excited about as well as receive invitations to exclusive previews, and expert roundtables, please sign up here.

Legal Disclaimers: 500 Startups programs (including accelerator programs), investor education services, strategic partnership consulting services and events are operated by 500 Startups Incubator, L.L.C. (together with its affiliates, “500 Startups”) and the funds advised by 500 Startups Management Company, L.L.C. do not participate in any revenue generated by these activities. Such programs and services are provided for educational and informational purposes only and under no circumstances should any content provided as part of any such programs, services or events be construed as investment, legal, tax or accounting advice by 500 startups or any of its affiliates.

The views expressed here are those of the individual 500 Startups personnel, or other individuals quoted and are not the views of 500 Startups or its affiliates. Certain information contained herein may have been obtained from third-party sources, including from portfolio companies of funds managed by 500 Startups. While taken from sources believed to be reliable, 500 Startups has not independently verified such information and makes no representations or warranties as to the accuracy of the information in this post or its appropriateness for a given situation. In addition, this content may include third-party advertisements or links; 500 Startups has not reviewed such advertisements and does not endorse any advertising content contained therein.

This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, tax or accounting advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation, offer to sell or solicitation to purchase any investment securities, or offer to provide investment advisory services. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon when making a decision to invest in any fund managed by 500 Startups. (An offering to invest in an 500 Startups fund will be made only by the private placement memorandum, subscription agreement, and other relevant documentation of any such fund and should be read in their entirety.) Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by 500 Startups, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. 

Charts and graphs provided herein are for informational purposes solely and should not be relied upon when making any investment decision. Past performance is not indicative of future results. The content speaks only as of the date indicated. Unless otherwise expressly stated, figures are based on internal estimates and have not been independently verified. Any projections, estimates, forecasts, targets, prospects, and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others. All logos and trademarks of third parties referenced herein are the logos and trademarks of their respective owners and any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement or sponsorship of 500 Startups by such owners. Please see Section 2 of our Terms of Use for additional important information.

Clayton Bryan

Clayton Bryan

Partner at 500 Global

Clayton Bryan is an early stage venture investor and operator. Currently a Partner at 500 Global, Clayton has spent time at some of the most innovative companies in Silicon Valley. He has built expansive online communities, scaled marketplace businesses, and facilitated million dollar deals. At Yahoo he worked on award winning products. Later, at Payvment, he helped a team pioneer a new set of tools that started the social commerce movement. With Diversity as a guiding principle, Clayton has spent the entirety of his career within venture capital focused on supporting underrepresented founders. In 2016, Clayton and four others launched a non-profit organization, Transparent Collective, tasked with coaching and connecting underrepresented founders with investors. Companies to have gone through Transparent Collective's program have raised tens of millions of dollars in early stage financings. Clayton has invested in over 30 companies, including Printify, Public Goods, Silk+Sonder, Blue Wire, Fintor, Neon Financial, Hamama, EcoCart, JusticeText, Pariti, and Kiira. He Received a Bachelors of Arts in Political Economy from The University of California, Berkeley and his Masters of Business Administration from The Stern School of Business at New York University.